Maintenance Troubleshooting
Slow or Clogged Drain:
- Do NOT use Drano or any liquid cleaning chemicals.
- Do NOT detach any plumbing or use snakes, metal hangers, or other metal items in the drain. In the tub, you can use a plastic drain stick or a plunger.
- Pull out any hair or debris from sink drains to unclog.
- Submit a maintenance request if these things do not clear your drain.
Toilet Issues:
- Do not detach plumbing or use any metal hangers or wires in the tank or toilet.
- Try using a plunger in the toilet to clear any clogs.
- If you are unsuccessful, submit a maintenance request.
Pest Control:
- If you notice insects or rodents, use prevention products that you can find at any home improvement or department store.
- For some tips on preventing and eliminating pests go to this link: http://www.doityourselfpestcontrol.com
- If you cannot resolve the pest issue yourself, submit a maintenance request.
Power Goes Out:
- Check with Duke Energy to see if a power outage has been reported in the area. You can reach them at 1-800-544-6900.
- Check the breakers.
- If the power outage is not reported and the breakers look okay, submit a maintenance request.
Outlet not Working:
- Test the light switches to see if one of them turns on the outlet’s power.
- Press the reset button on your GFCI outlet plate. Look for the GFCI buttons all over the house, and reset them all.
- If hitting the reset buttons does not work, submit a maintenance request.